Terms and Conditions
I hereby agree to the following:
That I am participating in the Yoga classes or any other exercise programs during which I will receive information and instruction about yoga, physical exercise or health. I recognize that exercise requires physical exertion, which may be strenuous and may cause physical injury, and I am fully aware of the risks and hazards involved.
I understand that it is my responsibility to consult a physician prior to and regarding my participation in the yoga classes, health programs or workshops.
I represent and warrant that I am physically fit and I have no medical condition, which would prevent my full participation in these yoga classes, health programs or workshops.
If I am pregnant I understand that I participate fully at my own risk and that of my unborn child/children.
In consideration of being permitted to participate in the yoga classes, health programs or workshops, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating.
In further consideration of being permitted to participate in the yoga classes, health programs or workshops, I knowingly, voluntarily and expressly waive any claim I may have against the instructor for injury or damages that I may sustain as a result of participating in these programs.
I understand that from time to time during yoga classes, the instructor may physically adjust students’ form and posture. If I do not want such physical adjustments, I will so inform the instructor at each class I attend. I also acknowledge that if I do wish to receive such adjustments, it is my responsibility to inform the instructor when an adjustment has gone as far as I desire at that time.
I hereby take full and sole responsibility from any liability of loss or damage to personal property associated with yoga classes or any other events.
I, my heirs or legal representatives forever release, waive, discharge and covenant not to sue the instructor or its employees for any injury caused by their negligence or other acts.
I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above under my own free will.
early cancellations (up to 3 hours before start of class)
Class bookings can be cancelled up to 3 hours in advance only online. If you paid by class pass, your class will be credited back to your account. Reception will not be able to process any cancellations.
late cancellations (within 3 hours of start of class)
Any cancellations made within 3 hours of the class start time will not be credited back to your pass or refunded.
We require that you sign into class a minimum of 10 minutes prior to the class start time. If you have not signed in by this time your space will be opened up to allow drop ins and this will be treated as a late cancelation and your class will not be credited or refunded.
If you are on an unlimited contract and you late cancel or no-show 3 times over a month period, the option to book online will be suspended for a month.
treatments + equipment pilates sessions
We operate a strict 24 hour cancellation policy on behalf of the therapists and Pilates equipment class teachers. For cancellations made with less than 24 hours notice or if you do not turn up for your appointment, you will be charged the full appointment fee in these circumstances. The details shown on the triyoga email booking confirmation + appointment reminder is the date and time for which you will be charged if you miss your appointment or cancel less than 24 hours prior to the booked appointment.
workshops + courses
For courses and workshops we can only provide a refund (minus a 10% + VAT admin fee) for cancellations made more than 28 days before the start date. For cancellations less than 28 days before the course or workshop there will be no refunds or transfers unless:
the workshop is full and your place can be filled from a waiting list, or
you are sick/injured/pregnant and can provide a doctor’s note
In these cases we will refund the fee, minus a 20% + VAT admin fee. All clients are asked to agree to triyoga terms and conditions upon booking a course or workshop
If a course or workshop is cancelled you will be offered either a cash refund or the option of being transferred to an alternative event. Once you have committed to a course or workshop, we recommend that you attend the scheduled number of sessions to get the most out of the programme.